Get Help
​Welcome to the Songa Offshore IT/IS help page
Change Password

In the case your password has been expired, please click here and follow the instructions to reset it.

Prepare for self-service password reset  

​To prepare your account for self-service password reset please press here and answer the questions.

Forgot your password                    

​If you have forgot your password click here to reset it.

NB! This requires that you have already prepared your account for self-service password reset when you did know

Citrix Remote Office

​Access CITRIX by clicking here

​Mobile Device Setup

Set up email using the iOS mail app

Set up an Office 365 for business Exchange-based email account on an iPhone or iPad

Select Settings > Mail, Contacts, Calendars > Accounts > Add account > Email.
Select Exchange.

Type your full email address and password, and then tap Next.

If the iOS device can't find your settings, you need to add them. If you have an Office 365 Exchange email account, in Server, type, then add your Username and Password. This is the same username and password you use for work.

By default, Mail, Contacts, and Calendar information are synchronized. Tap Save.
If you're prompted to create a passcode, tap Continue and type a numeric passcode. If you're prompted and don't set up a passcode, you can't view this account on your device. But you can set up a passcode later in your settings.

​Contact Service Desk

Phone: + 47 51 63 98 30 (Opening Hours: Mon-Fri 07.00 – 18.00 CET)
Email address:  

For all critical issues the users must contact the Service Desk by phone to ensure the right priority of the ticket is raised, outside normal business hours there will be an extra fee charged to the company. Less urgent issues can be sent to the Service


Link to TeamViewer client:


© Songa Offshore 2013